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Is there a commitment mandate to use the Eyedius Smart Security System?

Eyedius offers budget and user-friendly security solutions. You do not need to make a commitment to use the Eyedius Smart Security System. You can use the Eyedius Smart Security System whenever you want, without any restrictions such as commitment.

Will I have to pay a cancellation fee if I stop using the Eyedius Smart Security System?

No. You can terminate your use of Eyedius at any time, and you can restart your subscription at any time.

What sort of hardware do I need to use the Eyedius Smart Security System?

Eyedius Smart Security System works with your present security camera, computer and mobile phone. You do not need any other hardware to run the solution. If you wish, you can also integrate the siren or speaker system you use, to generate siren or audible warnings at the scene, in case of an alarm.

Is the present camera system I have adequate or do I need to buy a new camera?

Since Eyedius Smart Security System receives images from the RTSP (Real-time stream protocol) band, it works as integrated with all brands, IP or Analog HD-type cameras in the market. It can operate almost flawlessly even with older analog-type cameras and in 640 x 480 resolution images. Most DVR devices have a channel structure that converts to RTSP. If you are sure that your cameras are placed in such a way that there is no blind spot in the environment, then you do not need to buy a new camera.

Is the computer I have adequate for the system to operate?

Depending on the performance of your computer, the number of cameras that Eyedius Smart Security System will analyze is determined. The Eyedius Smart Security System software that you will install on your computer tells you how many cameras can be analyzed and alarmed. If your computer’s capacity is unable for the number of cameras you would like to analyze, then it is recommended to buy a new computer.

How will I install the Eyedius Smart Security System in my business?

After completing your subscription proceedings, a code specifically created for you, which you can download to your computer, is sent as a link to the Eyedius Smart Security System software. The installation process is carried out via this link automatically. You can contact Eyedius Support team via a remote connection at any time during the installation.

How do I turn the alarm on/off?

Eyedius Smart Security System is managed through your mobile phone as well as over your computer. When you approach the area where your cameras are located, you can turn the alarm on/off via the mobile application. People you have authorized to use the mobile application can also turn the alarm on/off. In this case, the alarm status information is push-notified to the administrative user.

If I forget to turn on the alarm, can I turn it on/off remotely?

Even if you forget to turn on the alarm when you leave your workplace, Eyedius Smart Security System reminds you to activate the alarm. Eyedius, capable of recognizing that you are not indoors, there is no one left, and the alarm is turned off, sends a notification to your mobile mobile phone. In this way, you can turn your alarm on or off even when you have left your workplace.

Will the system work in case of a power shutdown or internet outage?

A notification is sent to your mobile phone when there is no image from the cameras on your computer, your computer is broken, there is a possible internet outage or sabotage incidence.

Where are the footage being recorded?

Your existing camera system works independently from Eyedius and your images are recorded on the NVR/DVR you are currently using. As for Eyedius Smart Security System mobile and web applications, only the photo or video images of the alarming moment are recorded together with the date and camera name.

I have bought a new camera; can I add it to the system as well?

Eyedius Intelligent Security System offers you an unlimited camera license at the same location. You can add as many cameras as your computer’s capacity can support and ensure end-to-end security in your business.

Can I use the Eyedius Smart Security System on cameras facing the outdoors as well?

One of the distinctive features of the Eyedius Intelligent Security System is that it can also work outdoors. In this way, you can prevent the risky situation by being informed in case of an attempt, not when a possible theft action occurs. It works through the existing cameras at risky points such as in front of the door, border walls, outside the glazed area, balconies, and terraces.